We know that all high performing teams need to have the right attitude, behaviour and technique. We have continually developed the management science of technical helpdesks.
We understand the core elements of how to operate technical support e.g. queue, ticket management etc.
These competencies tend to be the basic requirement from our clients. What sets us apart however is our ability to provide both operational and strategic value to our clients.
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we are building partnership with the most common vendors such as HP, DELL/EMC, Lenovo, Veritas, Cisco, Zebra, F5, Juniper, Microsoft, VMware … etc. seeking to be a service certified center for each every vendor the near future.